Privacy Policy

Effective Date: September 7, 2026

Last Updated: September 7, 2026

Welcome to ECALONMFG (accessible from www.ecalonmfg.com). At ECALONMFG, we are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices regarding your personal information, please contact us at sales@ecalonmfg.com.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products, when you participate in activities on the Website, or otherwise when you contact us.

Personal Information Provided by You: We collect names, business email addresses, phone numbers, company names, job titles, country/region, and any other similar contact data provided via our contact forms or email inquiries.
Automatically Collected Information: When you visit, use, or navigate the Website, we may automatically collect certain information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Website.

2. How We Use Your Information

We use personal information collected via our Website for a variety of business purposes described below:

To respond to inquiries and offer customer support: To fulfill your requests, answer product/quote inquiries, and provide information requested by you.
To send administrative information: To send you product details, technical specifications, order status, and updates regarding our terms, conditions, and policies.
To send marketing communications: With your consent, we may send you news about new product launches, catalog updates, or promotional materials related to ECALONMFG. You can opt out at any time.
To improve our website: We analyze site traffic and usage patterns to optimize user experience, technical performance, and website content.

3. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Cookies help us understand how you interact with our site, remember your preferences, and improve website navigation.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following situations:

Service Providers: We may share your data with trusted third-party service providers (such as website hosting, IT services, and email delivery providers) who assist us in operating our Website and conducting our business.
Compliance with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that no method of transmission over the Internet or electronic storage is 100% secure.

6. International Data Transfers

Our servers and operational headquarters are located in China. If you are accessing our Website from outside China, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information.

7. Third-Party Websites

Our Website may contain links to third-party websites or services that are not affiliated with us. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of any website you visit.

8. Your Privacy Rights

Depending on your region (such as the EU/EEA under GDPR), you may have certain rights regarding your personal information, including:

The right to request access to and obtain a copy of your personal data.
The right to request rectification or erasure of your personal data.
The right to restrict or object to the processing of your personal data.

To exercise any of these rights, please contact us using the details provided below.

9. Updates to This Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Revised” date at the top of this policy.

10. Contact Us

If you have questions or comments about this policy, or if you would like to update, delete, or access any personal information we hold about you, you may contact us at: